Terms and Conditions
We operate Axe and provide online casino services under the terms set out on this page. This Terms and Conditions document explains the rules that govern access to games, account handling, payments, bonuses, and the relationship between us and registered users. It sets out user obligations, eligibility criteria, acceptable use rules, dispute procedures, and how changes to these terms are made. By registering or using the site you agree to follow these rules and any specific conditions linked to promotions, payments, or account features.
Account responsibilities
Accounts must contain accurate personal information. Users are responsible for maintaining the confidentiality of login credentials. Any activity under an account is the account holder's responsibility. Multiple accounts per person are not allowed and may lead to account closure and forfeiture of funds. Users must update details promptly when information changes.
Registration and verification
Registration requires true name, date of birth and contact details. Verification documents may be requested prior to withdrawals. We may limit or suspend access until verification is complete. Account access should not be shared or transferred.
Eligibility requirements
Access to our services is restricted to persons who meet minimum legal age and local legal requirements. Users must be at least 18 years old or meet the local legal gambling age where they reside. Accounts created by underage persons will be closed and balances withheld pending verification. Use of the service from restricted jurisdictions is prohibited.
Acceptable use of the service
Services must be used for lawful gaming only. Users must not engage in fraud, money laundering, account abuse, or any activity that undermines fair play. VPN or geo-circumvention to bypass restrictions is not permitted. Automated play and botting are prohibited unless explicitly allowed in game rules.
Bonus and promotion rules
Bonuses and promotions are subject to separate terms. General principles: offers are limited to one per account unless stated otherwise; bonus funds carry wagering requirements; restricted games and max-bet limits may apply while a bonus is active; abuse of promotions may result in cancellation. Specific promo terms prevail where provided.
Deposits and withdrawals
Deposits must come from payment instruments in the account holder's name. Minimums and maximums apply per payment method. Withdrawals are subject to verification and any applicable limits. We may require additional documentation for large withdrawals or to comply with legal obligations. Payment processing times depend on the selected method and external providers.
Dispute handling
Disputes should be raised via support channels with transaction details and relevant evidence. We will investigate and respond within a reasonable time. If a resolution cannot be reached, the matter may be escalated according to the procedures set out in the site Help or Terms. Decisions on technical disputes rely on system logs and game provider records.
Updates to the terms
We may update these Terms and Conditions from time to time. Changes take effect when posted on the site or notified to the account email. Continued use after an update constitutes acceptance. Material changes may be highlighted prior to implementation and may require consent for ongoing offers or services.